Returns And Exchange Policy
Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund.
Please read our return policy carefully to ensure you can proceed with your request as quickly as possible.
All returns should be sent back to us in their original packaging provided. Please ensure when returning the parcel that the indiabuykart box is properly protected with the plastic bag provided.
Refund will proceed in the same mode with in 10 days
You will receive your returns number by email. Unsuitable items must then be returned within 14 days of receiving your returns number. The item(s) should be returned unworn and in perfect condition, with all indiabuykart and designer garment tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.
Before your parcel leaves our warehouse, it is fully checked and controlled by our packing team. If you receive an item which is damaged, please contact us immediately. Where provided, any designer packaging such as authenticity cards, dust bags and leather tags should be included in your return.
FASHION JEWELLERY & ACCESSORIES should be returned unmarked and in its original and undamaged packaging as this is considered part of the product. Returns may not be accepted if the strip has been removed or if the items are soiled, and may be sent back to the customer.
If your item is faulty (i.e. received damaged or with a manufacturing fault), we can offer alternatives such as repair or exchanges. For more information, please contact our Customer Care team.
Our returns policy does not affect your statutory rights in any way.